Human performance relevant to operations or dispatch duties (CRM/DRM)

Course Duration

3,5 hours

€114,00
€136,80
(incl. 20% Austrian sales tax)

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Course Description

Enhance your flight dispatch operations with our online Human Factors for Flight Dispatchers course. Gain a solid understanding of human factors' impact on aviation, from human error and decision-making to effective communication and human information processing. This course equips flight dispatchers with the knowledge and skills to mitigate human error, manage workload, and foster a safer and more efficient operational environment.

Training Areas

  • Flight Dispatcher

Prerequisites

none

Syllabus

Module 1:

  • Human Factors in Aviation
  • Accident Statistics
  • Flight Safety Concepts
  • Human Error and Reliability
  • Cultures in Aviation

Module 2:

  • Human Information Processing
  • Attention and vigilance
  • Perception
  • Memory
  • Response Selection
  • Decision Making
  • Avoiding and Managing Errors
  • Human behavior
  • Human overload and underload

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