infoWERK Receives Strong Customer Feedback on FOO Training Program

infoWERK has conducted a series of interviews with existing Dispatcher Training customers, gathering direct feedback on its Flight Operations Officer (FOO) training program. The feedback highlights strong satisfaction, particularly regarding the customized approach. 

One customer stated: “The tailored approach taken by your team to align the course content with our company’ specific operational requirements has been highly appreciated. The flexibility, responsiveness, and professionalism demonstrated throughout the customization process ensured that the final product fully met our expectations and operational standards.”

Another partner emphasized the close cooperation:

“We especially value infoWERK’s willingness to adapt the training material to our procedures, regulatory framework, and company-specific needs.

This level of collaboration significantly enhanced the effectiveness and relevance of the courses for our dispatch personnel.”

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FOO / FOA Training Options at infoWERK

1. Annual Recurrent Training
The annual recurrent program is customized to each customer’s needs (FOO Recurrent Training Year I, II, and III).

2. Competency-Based Training
This flexible solution allows customers to assign training modules individually.

The competency-based dispatch package includes:

• Over 70 standard modules covering topics from Air Law to Communications (initial and recurrent training)
• Customization options, including additional content, questions, and exams
• Creation of competency-based modules
• Virtual classroom and virtual briefing sessions

In addition, infoWERK provides more than 60 “Check Your Knowledge” online quizzes to help dispatchers stay current and proficient.

We would be happy to set up a demo account or arrange a short presentation to show how our E-learning solutions can support your training needs.